Returns & Exchanges

At Bristol General Store, we want you to be completely satisfied with your purchase. If your fashion items aren't the perfect fit, you can return or exchange unworn merchandise within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached, ensuring the merchandise is in its original, unworn condition.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.